Our
CUSTOMER EXPERIENCE & events

Stimulate emotion at every point of contact to leave a lasting impression

Customer experience is a key driver of satisfaction and loyalty. By creating privileged moments at every point of contact, it enables you to forge solid, lasting bonds with your consumers. Every interaction is transformed into an opportunity to strengthen their commitment and trust in your brand.

Our
solutions

Shopper Experience

Give your shoppers an unforgettable brand experience and turn every touchpoint into a conversion opportunity.

Sales animation

Product launches, promotional reinforcements, seasonal highlights: boost your sales and maximize your visibility with high-impact sales events.

Brand ambassador

Our permanent brand ambassadors create a unique in-store customer experience. They share their expertise and enhance the brand's image, while boosting sales and strengthening the relationship with the point of sale.

educational & experiential workshop

Create immersive educational experiences to engage your customers, strengthen the bond with brands and turn every interaction into a moment of learning and discovery.

high-time, category and theme animation

Create events around strategic categories to assert your expertise, engage your customers and reinforce your position as a specialist.

Events

Our expertise and creativity are at your service to deliver perfectly orchestrated, unique, and memorable brand activations.

SAMPLING

Maximize contact points and capture the attention of your shoppers with targeted, engaging street marketing operations.

ROADSHOW

Event tours, trade shows, one-off events, sporting events: offer your public a premium welcome and boost your brand's reputation.

POP-UP STORE

Ephemeral boutiques, branded corners...; from conception to execution, our teams work with you to create a unique customer experience.

event

Festivals and events of all sizes: our teams work with you from A to Z to ensure a smooth organization and experience, as well as optimal visibility.

Create unique moments for your shoppers and build a relationship of trust with them.

From design to implementation, our agency is there to support you from concept to turnkey delivery.

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With over 20 years' expertise in omnichannel solutions, Impact guarantees optimal execution of your in-store and out-of-store devices. Our know-how enables us to manage campaigns of any scale, adapted to the specificities of each market.