Our
CUSTOMER EXPERIENCE & events

Stimulate emotion at every point of contact to leave a lasting impression

The retail environment is evolving: beyond the act of purchasing, it is becoming a place for discovery, interaction, and experience where brands can build stronger relationships with their consumers. The challenge for brands: capturing attention, fostering engagement, and creating a memorable experience. To achieve this, we design phygital activations that encourage people to stop, try, and interact—and that can extend beyond the point of sale.

Our
solutions

Customer Experience

Give your shoppers an unforgettable brand experience and turn every touchpoint into a conversion opportunity.

Sales animation

Product launches, promotional reinforcements, seasonal highlights: boost your sales and maximize your visibility with high-impact sales events.

Brand ambassador

Our permanent brand ambassadors create a unique in-store customer experience. They share their expertise and enhance the brand's image, while boosting sales and strengthening the relationship with the point of sale.

educational & experiential workshop

Create immersive educational experiences to engage your customers, strengthen the bond with brands and turn every interaction into a moment of learning and discovery.

high-time, category and theme animation

Create events around strategic categories to assert your expertise, engage your customers and reinforce your position as a specialist.

Events

Our expertise and creativity are at your service to deliver perfectly orchestrated, unique, and memorable brand activations.

SAMPLING

Maximize contact points and capture the attention of your shoppers with targeted, engaging street marketing operations.

ROADSHOW

Event tours, trade shows, one-off events, sporting events: offer your public a premium welcome and boost your brand's reputation.

POP-UP STORE

Ephemeral boutiques, branded corners...; from conception to execution, our teams work with you to create a unique customer experience.

event

Festivals and events of all sizes: our teams work with you from A to Z to ensure a smooth organization and experience, as well as optimal visibility.

Extend the experience beyond the physical point of contact

A promotion shouldn't end when the shopper leaves the store, pop-up, or event.

With our “Beyond the Store” approach, we bridge the gap between in-store experiences and digital interactions to extend the relationship with the brand: content, data collection, CRM, social commerce, and personalized digital experiences.

‍

The goal: to extend the experience beyond the initial engagement, maintain consumer engagement, and support the consumer throughout the rest of their purchasing journey.

‍

  • Help people discover, try, and experience the product in a new way
  • Create memorable interactions between the brand and its consumers
  • Enhancing the physical experience through digital mechanics
  • Build bridges between in-store engagement and the rest of the customer journey
  • Turning Engagement into Preference and Purchase Intent

Our strengths

Consulting, conceptION & creation

Communication strategy, animation concepts, in-store and digital activation recommendations, traffic creation, graphic design.

Manufacturing, logistics & deployment

Printing and production monitoring, storage and logistics, device installation and removal.

PEOPLE MANAGEMENT

Team recruitment, training to develop human skills, coaching and support in the field.

PERFORMANCE MANAGEMENT

Data-driven analysis and support, with personalized recommendations.

‍

By the Numbers

80000

activity days

99
%

service rate

+
2500

brand ambassadors